Privacy Policy

Last Updated: August 25, 2026

At Chrome.qa, we respect your privacy and are committed to protecting the personal information you provide when using our website or placing an order.

This Privacy Policy explains what information we collect, how we use it, who we may share it with, and how we handle your information.

1. Information We Collect

When you place an order with Chrome.qa, we may collect the following information:

• Full name

• Phone number

• Delivery address

• Email address

• Order details

• Information necessary to process and fulfill your order

Chrome.qa currently offers Cash on Delivery (COD). We do not collect or process credit card or other online payment information through our website.

2. How We Use Your Information

We use the information you provide only when necessary to operate our store and fulfill your order.

This may include using your information to:

• Process your order

• Prepare and deliver your order

• Contact you to confirm your order

• Contact you regarding delivery

• Send delivery updates

• Answer questions and provide customer support

• Handle approved returns and replacements

• Resolve issues related to your order

We do not use your information to send promotional or marketing messages unless you have separately agreed to receive them.

3. WhatsApp Communication

Customers may contact Chrome.qa through WhatsApp for customer service, order-related questions, returns, replacements, and other support.

When necessary to fulfill or support your order, we may use the information you provide through WhatsApp, such as your name, phone number, order details, or information about your return request.

4. Delivery Information

To deliver your order, the Chrome.qa delivery driver may receive information necessary to complete the delivery.

This may include:

• Your name

• Phone number

• Delivery address

• Order details

This information is provided only for the purpose of completing your delivery and handling the order.

5. Customer Accounts

Customers may choose to create an account on our website, but creating an account is optional.

You can place an order without creating an account.

If you choose to create an account, Shopify may store information associated with your account and orders so that you can access your account and view your order information.

6. Sharing Your Information

Chrome.qa does not sell or rent your personal information.

We may share information with service providers when it is necessary to operate our store or fulfill your order.

For example, your information may be processed by Shopify, our e-commerce platform, and may be provided to our delivery driver when necessary to complete your order.

We only provide information that is reasonably necessary for the relevant service.

7. Shopify

Our online store is powered by Shopify.

Shopify provides the technology that allows us to operate our website, manage orders, maintain customer accounts, and provide certain store functions.

Information submitted through our website may therefore be processed by Shopify as necessary to provide these services.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies that are necessary for the website to function properly.

These technologies may help us:

• Keep the website functioning correctly

• Remember certain shopping preferences

• Maintain shopping carts

• Provide account functionality

• Understand basic website usage and performance

Some technologies may be provided automatically by Shopify or other services used by our website.

9. Data Retention

Chrome.qa generally keeps customer information only for as long as it is reasonably necessary to complete and manage the customer's order.

After the order has been delivered and any necessary return, replacement, or customer-service matters have been completed, we generally do not need to retain the customer's information for ongoing operational purposes.

Information associated with an optional customer account may be retained while the account remains active.

Certain information may also need to be retained for longer where required for legal, accounting, security, or other legitimate business purposes.

10. Protecting Your Information

We take reasonable steps to protect the personal information provided to us from unauthorized access, misuse, loss, or disclosure.

However, no online service or method of transmitting information over the internet can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain information we hold about you.

If you have a privacy-related request, please contact Chrome.qa through WhatsApp at:

+974 66908023

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Chrome.qa does not restrict purchases based on age and our website may be used by customers of any age.

If personal information is provided to us, it will be handled according to this Privacy Policy and used for the purposes described above.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have any questions about this Privacy Policy or how Chrome.qa handles your information, please contact us through WhatsApp:

Chrome.qa
WhatsApp: +974 66908023

This Privacy Policy applies to customers and orders within Qatar.